Marichel A. Silang
"Engineered for Efficiency. Virtual by Design."
🚛 Freight Broker VA & truck dispatcher
📊 Data Analyst
💼 Executive VA
✅ QC Engineer
Academic Support Specialist
Portfolio Item 1: QC Dashboard
Manufacturing Response Time Monitoring
Power BI dashboard developed at Ionics EMS to track quality control metrics and reduce response times. Features KPI cards, trend lines, and interactive filter slicers for real-time data analysis.
Impact: Reduced response times by 50% through proactive alert systems and streamlined data access for floor managers.
Key Features: Real-time KPI monitoring, trend visualization, filter slicers for multi-dimensional analysis
Portfolio Item 2: Freight Rate Analysis
During my training with Freight Courses 101, I completed multiple hands-on exercises designed to simulate real-world Freight VA operations. These practice-based activities helped strengthen my understanding of core freight processes and demonstrated my ability to apply logistics concepts in a structured and practical manner.
1
LTL Rate Research & Basic Quoting
Practiced generating sample LTL freight quotes using shipper and consignee ZIP codes, shipment weight, dimensions, and freight class through ESTES and FedEx Freight quote systems. Learned how freight class, density, and lane location affect pricing, transit time, and carrier service comparisons.
2
Freight Class Calculator Usage
Used a freight class calculator to understand density, NMFC classification, and how freight dimensions and weight impact LTL pricing and shipment classification.
3
Shipment Tracking Status and Update
Learned the fundamentals of shipment tracking and operational status updates, including monitoring load progress, communicating ETAs, and providing check calls between brokers, carriers, and drivers. Also introduced to load board navigation using DAT Freight & Analytics, Truckstop, and Trulos for load searching, lane evaluation, and freight market familiarization.
Portfolio Item 3: 8D Report
01
Problem Statement
Document root cause analysis using fishbone or 5-why methodology
02
Root Cause Analysis
Identify underlying factors contributing to operational inefficiencies
03
Solution Implementation
Detail corrective actions and process changes deployed
04
Results Measurement
Quantify impact with before-and-after performance metrics
One-page summary demonstrating the investigation and corrective actions taken to resolve the incorrect serial label orientation issue and prevent recurrence through updated procedures and monitoring.
Portfolio Item 4: Visual Achievements
Interactive Visual CV
- Professional visual resume with metrics and achievements
- Brand-consistent design with data visualization
- Link: Marichel A. Silang — CV
HTML for an interactive web-based viewing experience.
Infographic of career accomplishments
- Canva design with data visualization
— CREDENTIALS
CREDENTIALS
Freight VA Challenge (May 2026)
Essential knowledge and skills to support freight brokerage operations, logistics coordination, and client communication effectively.
Truck Dispatcher Challenge (May 2026)
Covering load board management, carrier coordination, rate negotiation, freight documentation, load planning, and real-time shipment tracking.
Claude AI Certification (Apr 2026)
Mastering prompt engineering, AI collaboration workflows, and responsible deployment of large language models to drive productivity and innovation.
VA 101 Virtual Assistance Training (Mar 2026)
Virtual assistance fundamentals—project management, client communication, and task prioritization.
Power BI Basic Training
June 2025
Data visualization and reporting basics
Certified Lean Six Sigma Yellow Belt
June 2024
Process improvement and quality methods
Public Speaking Workshop
Oct 2019
Presentation and communication skills
QCC & Proposal Expectant Training
June 2018
Presentation and communication skills
Train the Trainer TTT1 & TTT2
Jan 2018
Instructional delivery and facilitation
Certified Industrial Engineer
Dec 2016
Professional engineering qualification
— TRACK RECORD
Numbers That
Tell the Story
Tell the Story
Not claims — proof. Every number here is from a real role, a real outcome, a real client or employer.
